FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
We ship worldwide!
How long does shipping take?
Shipping times can vary depending on location:
UK Shipping: 2-3 business days
Europe: 5-7 business days
International: 5-10 business days
How do I track my order?
We currently don't offer tracking numbers to keep costs low.
Returns
How do I return an item?
Send us an email at filgoodgifts@gmail.com and we will be happy to assist you in returning your order!
How long does it take to process my return?
Once your return is received, it can take up to five business days to offer a refund.
Can I exchange for a different item?
The easiest way to exchange an item is to return it and re-order.